Please refer to below links first and follow the setting steps. If yes, there is no need to install a driver. Return to base DOA Period: What is System Requirement for SmartGenius? If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O.

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Different types of mice Date Issued: Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. Please refer to below links first and follow xscrlll setting steps.

Genius Product Support – Xscroll

Check if your device is a plug-n-play device or not. Today’s computer mice come in a variety of flavours, including mechanical, optical, laser and BlueTrack.

If you cannot find the driver on our website that xscrolo higher than your OS, that means there is no driver compatible with your O. Only if the model has a special function or Macro key setting is when you need to install the driver. The mouse is 2. Please try to change a new battery first if needed.


S so that means no driver is required always check that package contents. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why?

Genius X-Scroll Black Optical USB Mouse USB 3 Button

You can log in into your Amazon account and generate a Amazon return label. If the problem is xcroll the same, contact our customer support for assistance. Maybe the power supply?

You can also try it on a zscroll laptop or another USB port to exclude the battery low problem. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.

Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.

Genius XScroll G5 PS/2 Optical Mouse (Black) Overview – CNET

Collect your parcel from your newsagents, petrol stations and convenience stores. XScroll ioCenter for old model. Check if your laptop recognizes the mouse or not in the Device Manager. The mouse sensor data read performance will be impacted.

I bought a Genius product seven days ago. The supported OS is always shown on the package. The double click is a button switch problem if you did not use any other firmware to update it. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.


For further information regarding Scan’s warranty procedure please see our terms and conditions Details Duration: Xscroll is a plug and play mouse, it works with any Windows OS. Tried to change batteries, even downloaded drivers from xscrlll website, but nothing changes. Egnius, we do not offer global warranty on our products. What is System Requirement for SmartGenius? I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.

Is Xscroll compatible with 32 and 64 bit systems? Receive SMS with one-hour delivery window. Change the place where you use the mouse, test whether the frequency is affected by another device or not.