Select from the products you own. It matches the product: Did this solve your problem? HP offers a critical update for this printer when running on Win7 x64 see below , but when I tried to run it, it says that I don’t have the HP drivers on my computer. I had the same problem when asked to check my mate’s install. This site in other languages x. He had done the hours-to-HP-support as well.

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HP Photosmart C410a Premium Scanner Bulb Head W/ Motor Assembly Cm218cfcd2 C410

Windows does not recognize the installed drivers. How does HP install software and gather data? Thanks for your feedback, it helps us improve the site. Product sold by third party: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent c4410 Microsoft Employee and that the phone number is an official Microsoft global customer service number.

We are unable to determine your warranty status for the product and serial number provided. Thanks for marking this as the answer. If the install was successful and the device works properly, then install the critcal update using x410 update module, no problem. It matches the product: This thread is locked.


The problem seems to be the device manager does not recognize the drivers. Need to get this resolved as soon as possible. Any warranty support needed would be completed by the third party c41 sold the product.

Please return to the product information page and verify the numbers provided or try again later. The serial number provided does not match the previously selected product. So thanks again, but we’ll be taking it back. Now I’m the opposite, and only visited this forum to offer the advice I found when googling our problem.

HP Photosmart Premium Fax e-All-in-One Printer series – C | HP® Customer Support

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary scannr support services. You can follow the question or vote as helpful, but you cannot reply to this thread.

Javascript is disabled in this browser. This site in other languages x. Would you like to view the product details page for the new product? HP offers a critical update for this printer when running on Win7 x64 see belowbut when I tried to run it, it says that I don’t have the HP drivers on my computer. After a day, all of my print drivers disappeared.


After doing a cold start boot after shutdown, wait 15 minI was able to use all functions successfully on all of my Win7 bit machines 1-Ultimate, 1-Pro.

Sorry this didn’t help. I went off HP twelve months ago after a lengthy months!!

HP Photosmart Ca Premium Scanner Bulb Head W/ Motor Assembly Cmcfcd2 C | eBay

This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status. I need constructive answers to this situation, not sarcasm. He added the following registry key, uninstalled the software, and reinstalled it. It is a problem that MS has to resolve, but they won’t do tech support unless I pay for it scwnner end.

If to do this job requires lengthy phonecalls and hours of wasted IT stuffing about with settings etc, then the manufacturer needs to get the hint by getting a return.