So, what happens now? Drive in Maxtor External Personal Storage I have seen numerous problems like this – with USB harddisks that are bus-powered. I went to the Maxtor site and found some rather wierd troubleshooting info: My solution was to go out and buy another external hard drive from another manufacturer. Already have an account? It worked fine, intsalled properly and I am backing up all of my sisters info as I type,.

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Maxtor Personal Storage – hard drive – 80 GB – USB Overview – CNET

I’m working on a defunct Home PC for a friend. There is a Maxtor diagnostic tool for the – may be worth it to try it. As I found out the hard way, after long EMails to Maxtor, the Personal Storage is a defective device that will not reproduceably be recognized by the Intel chip set. Posted January 5, You will forfeit the warranty on the – but my guess is you will still keep the warranty Maxtor gives on the drive.

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Which is basically to say that it did recognize storagf it was there device listed in device managerbut that the drive wasn’t funcitonal. Maxtor Support policy stinks and it is up to us to advertize it until they would do the responsible corporate thing, as Murray says above.

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Maxtor Personal Storage 3100 Specifications

Well, he picked up the maxtor drive today and when he gets home he calls stoage to tell me that his computer won’t recognize the drive. Or sign in with one of these services.

I wish Maxtor would do the responsible corporate thing, admit they made a design boo-boo with theand offer to make it right with a refund, repair, or replacement. Unlike the Maxtor product, they all work with any computer I own, and certainly don’t seem to care what USB controller is on your motherboard. Register a new account.

Posted January 1, Posted January 26, Thats my theory anyway I told him to go get a USB 2. Look in Device Manager on your computer under Universal Serial Bus Controllers, and my bet is that your computer uses this chipset. Or are there any proprietary measures that would prevent such an undertaking?

maxtor personal storage 3100

J W Stuart Replied on November 30, Posted December 19, edited. My solution was to go out and buy another external hard drive from another manufacturer.

Try plugging the drive into the PC first, and then switch it on for a while.

Even worse sometime personwl does recognizes it but as CD drive only shivering My sister has a and it started playing up the other day and refused to work 3 minutes after turning on her computer i’m not sure that this is associated or not but i wouldn’t bet against it.


This site in other languages x. And when I insisted for Maxtor putting a disclaimer stogage external powered USB controller pre-required the politically correct answer was:. I tell him about the weird maxtor troubleshooting advice, he follows it, but it doesn’t work for him.


She has a compaq laptop btw Drive in Maxtor External Personal Storage If so, try plugging straight into the wall outlet? One of the USB devices attached to this computer has malfunctioned and Windows maaxtor not recognize it”. I’ve tried every possible combination of turning off the Maxtorre-booting storsge computer, plugging in the USB.

But start using another USB device like a scanner, printer, bus-powered USB hub etc and the disk will not get enough power from the bus and it will fail, completely or intermittently. Couldn’t possibly be the Maxtor product. Posted December 20, I don’t actually have the drive in my possession right now, or I would investigate.